Terms of Service
By placing an order, you agree to the terms written below.
SALES
- All sales are final, we do not accept returns or refunds even if the package is unopened.
- Please allow 1-2 weeks for processing and packing. Shipping will take another 2-4 weeks for international customers.
- Pre-order items will take longer to be shipped out. Please check item description for more details.
- We do not include taxes in our prices for international orders. Please be prepared to pay any order or shipping tax.
SHIPPING
- Tracking number is not included in untracked shipping. We will not be responsible for any lost or damaged parcels.
- Customers will need to pay for shipping again if the package is returned.
- We encourage customers to use tracked shipping as the post office covers package (flat document not included) loss of up to 68 SGD/ 50 USD.
- If your country is not listed, feel free to check with us!
- Free upgrade to tracked shipping if your total order comes up to 100 USD!
Please contact shop@soggymuck.com if you need any help with your order!