Refund policy

Return and refund

• If you place an order with untracked shipping, there will be no returns and refunds for items lost or damaged in transit.
• Buyers who request for chargeback without any reasonable explanation will be reported and blacklisted

Exchanges and replacement

• Replacement will be sent for free if the wrong item was sent
  

Please contact us at shop@soggymuck.com if there was any issue with the parcel!